Terms of Use and Privacy Policy

By using our online store, you acknowledge and agree to the following terms and conditions.

1. The store is committed to providing the displayed flower and gift products as described on the product page.
2. The customer is obligated to enter correct and accurate data when completing the order, and bears responsibility for any error resulting from incorrect data.
3. All prices shown include VAT unless otherwise stated.
4. The store reserves the right to cancel or modify the order in the following cases:
5. Product out of stock
6. There is an error in the price or description.
7. The request could not be fulfilled due to operational reasons beyond our control.
8. The images shown for the products are for illustrative purposes, and the arrangement of the roses or packaging may vary slightly while maintaining the same quality and value.
9. The use of the store's content (images, texts, logos) is prohibited without prior permission from the store's management.
10. Use of the store is subject to the applicable laws and regulations of the Kingdom of Saudi Arabia.

privacy policy

We are committed to protecting our customers' privacy and using their data securely and transparently.

We collect the data necessary to fulfill requests, such as

• the name
• Mobile number
• the address
• e-mail

The data is used for the following purposes only:

• Order fulfillment and delivery
• Communicating with the customer regarding the order
• Improving the store experience

Customer data is not shared with any third party except with:

• Shipping and delivery companies
• Electronic payment service providers
• This is to the extent necessary to fulfill the request.

All payments are processed through secure payment service providers, and the store does not store bank card details.

The customer has the right to request modification or deletion of their personal data by contacting customer service.

The store uses cookies to improve user experience and develop services.

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